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Жители Алтайского края оценили услуги Отделения ПФР через систему «Ваш контроль»

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**Подробности**
**Категория: ПФР информирует**
**Опубликовано **12.03.2019 01:33****
**Автор: Администратор**
**Просмотров: 383**

Оценить качество услуг, предоставляемых Пенсионным фондом России, сегодня можно через государственную электронную систему «Ваш контроль», позволяющую оставлять отзывы о работе Фонда, а также других государственных учреждений и органов власти. Выставлять оценки при этом можно не только организации в целом, но и конкретному подразделению, в котором оказывалась услуга. Для характеристики качества обслуживания предусмотрен ряд критериев, включая время предоставления услуги, профессионализм и вежливость специалистов, уровень комфорта в месте обслуживания и пр.

Услуги Пенсионного фонда в системе «Ваш контроль» могут оцениваться через сайт vashkontrol.ru, СМС-опрос, на Портале государственных услуг, а также через терминалы опроса, устанавливаемые в многофункциональных центрах. Во всех отделениях ПФР и подведомственных им территориальных органах созданы электронные кабинеты для работы с отзывами граждан о качестве предоставления государственных услуг.

- Уровень удовлетворенности госуслугами, определяемый в соответствии с оценками граждан через систему «Ваш контроль», не должен быть ниже конкретного показателя, – комментирует начальник отдела организации работы клиентских служб Отделения ПФР по Алтайскому краю Наталья Стакина. - Абсолютно все территориальные органы Пенсионного фонда Алтайского края  достигли целевого уровня удовлетворенности граждан. Согласно данным системы «Ваш контроль» за 2018 год средняя оценка, выставленная гражданам через СМС-опрос системы составила 4,85 балла из 5-ти возможных. Около 98% оценок оказались положительными.

Чтобы оставить свое мнение или оценку качества услуг ПФР, необходимо пройти регистрацию на сайте «Ваш контроль». После регистрации нужно выбрать ведомство, работу которого вы хотите оценить. Важно подробно и четко указывать суть возникшей проблемы, отметить дату посещения органа Пенсионного фонда, фамилию принявшего специалиста, оставить свои контактные данные. 

Стешенкова Юлия Владимировна,
Ведущий специалист-эксперт
группы по взаимодействию со СМИ
Посетите страницу нашего сайта:
http://www.pfrf.ru/branches/altaikr/news/

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**Результаты профилирования**

Application 0.000 seconds (+0.000); 0.34 MB (+0.339) - afterLoad
Application 0.780 seconds (+0.780); 1.42 MB (+1.083) - afterInitialise
Application 1.750 seconds (+0.970); 7.00 MB (+5.583) - afterRoute
Application 2.504 seconds (+0.754); 8.10 MB (+1.095) - afterDispatch
Application 2.563 seconds (+0.059); 8.27 MB (+0.172) - beforeRenderModule mod_banners (Баннеры Панкрушихи)
Application 2.730 seconds (+0.167); 8.33 MB (+0.061) - afterRenderModule mod_banners (Баннеры Панкрушихи)
Application 2.731 seconds (+0.001); 8.33 MB (-0.005) - beforeRenderModule mod_banners (В позиции 10)
Application 2.955 seconds (+0.224); 8.34 MB (+0.011) - afterRenderModule mod_banners (В позиции 10)
Application 2.956 seconds (+0.001); 8.33 MB (-0.008) - beforeRenderModule mod_banners (В позиции 9)
Application 3.232 seconds (+0.277); 8.35 MB (+0.016) - afterRenderModule mod_banners (В позиции 9)
Application 3.233 seconds (+0.001); 8.34 MB (-0.008) - beforeRenderModule mod_breadcrumbs (Путь на сайте)
Application 3.235 seconds (+0.002); 8.36 MB (+0.024) - afterRenderModule mod_breadcrumbs (Путь на сайте)
Application 3.236 seconds (+0.001); 8.36 MB (-0.003) - beforeRenderModule mod_search (Поиск)
Application 3.238 seconds (+0.002); 8.39 MB (+0.035) - afterRenderModule mod_search (Поиск)
Application 3.238 seconds (+0.001); 8.39 MB (-0.006) - beforeRenderModule mod_custom (Версия для слабовидящих)
Application 3.240 seconds (+0.001); 8.40 MB (+0.010) - afterRenderModule mod_custom (Версия для слабовидящих)
Application 3.249 seconds (+0.010); 8.42 MB (+0.026) - afterRender

**Использование памяти**

8.47 MB (8,880,096 Bytes)

**44 SQL-запросов зафиксировано**

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      WHERE id = 25
  44. UPDATE `eiw83_session`
      SET `data` = '__default|a:9:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1753648276;s:18:\"session.timer.last\";i:1753648276;s:17:\"session.timer.now\";i:1753648276;s:24:\"session.client.forwarded\";s:12:\"10.1.115.161\";s:22:\"session.client.browser\";s:103:\"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)\";s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:4:\"user\";O:5:\"JUser\":23:{s:9:\"\0*\0isRoot\";b:0;s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:6:\"groups\";a:0:{}s:5:\"guest\";i:1;s:10:\"\0*\0_params\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:14:\"\0*\0_authGroups\";a:1:{i:0;s:1:\"1\";}s:14:\"\0*\0_authLevels\";a:2:{i:0;i:1;i:1;i:1;}s:15:\"\0*\0_authActions\";N;s:12:\"\0*\0_errorMsg\";N;s:10:\"\0*\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:16:\"com_mailto.links\";a:1:{s:40:\"cdb277af97087524c403dd67cfb59b9b0e5ccafe\";O:8:\"stdClass\":2:{s:4:\"link\";s:171:\"http://old.pankrushiha22.ru/index.php/informatsiya-dlya-naseleniya/pfr-informiruet/6596-zhiteli-altajskogo-kraya-otsenili-uslugi-otdeleniya-pfr-cherez-sistemu-vash-kontrol\";s:6:\"expiry\";i:1753648278;}}}', `time` = 1753648279
      WHERE `session_id` = '07ba746053b9cf9461c5bcc587e3ac72'

**29 типов SQL-запросов зафиксировано, отсортировано по вхождениям**

**Запросы типа SELECT:**
  1. **6 × SELECT a.id as id,a.type as type,a.name as name,a.clickurl as clickurl,a.cid as cid,a.params as params,a.custombannercode as custombannercode,a.track_impressions as track_impressions FROM eiw83_banners as a**
  2. **4 × SELECT extension_id AS "id", element AS "option", params, enabled FROM eiw83_extensions**
  3. **3 × SELECT b.rules FROM eiw83_assets AS a LEFT JOIN eiw83_assets AS b ON b.lft <= a.lft AND b.rgt >= a.rgt**
  4. **3 × SELECT * FROM eiw83_banners**
  5. **2 × SELECT c.*,CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(":", c.id, c.alias) ELSE c.id END as slug FROM eiw83_categories as c LEFT JOIN eiw83_categories AS s ON (s.lft <= c.lft AND s.rgt >= c.rgt) OR (s.lft > c.lft AND s.rgt < c.rgt) LEFT JOIN (SELECT cat.id as id FROM eiw83_categories AS cat JOIN eiw83_categories AS parent ON cat.lft BETWEEN parent.lft AND parent.rgt**
  6. **1 × SELECT b.id FROM eiw83_user_usergroup_map AS map LEFT JOIN eiw83_usergroups AS a ON a.id = map.group_id LEFT JOIN eiw83_usergroups AS b ON b.lft <= a.lft AND b.rgt >= a.rgt**
  7. **1 × SELECT g.id, g.title FROM eiw83_usergroups AS g JOIN eiw83_user_usergroup_map AS m ON m.group_id = g.id**
  8. **1 × SELECT * FROM eiw83_users**
  9. **1 × SELECT * FROM eiw83_fsj_includes_alias**
  10. **1 × SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM eiw83_modules AS m LEFT JOIN eiw83_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN eiw83_extensions AS e ON e.element = m.module AND e.client_id = m.client_id**
  11. **1 × SELECT a.id, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(":", a.id, a.alias) ELSE a.id END as slug, CASE WHEN CHAR_LENGTH(cc.alias) THEN CONCAT_WS(":", cc.id, cc.alias) ELSE cc.id END as catslug FROM eiw83_content AS a LEFT JOIN eiw83_categories AS cc ON cc.id = a.catid**
  12. **1 × SELECT a.id, a.asset_id, a.title, a.alias, a.title_alias, a.introtext, a.fulltext, CASE WHEN badcats.id is null THEN a.state ELSE 0 END AS state, a.mask, a.catid, a.created, a.created_by, a.created_by_alias, a.modified, a.modified_by, a.checked_out, a.checked_out_time, a.publish_up, a.publish_down, a.images, a.urls, a.attribs, a.version, a.parentid, a.ordering, a.metakey, a.metadesc, a.access, a.hits, a.metadata, a.featured, a.language, a.xreference,c.title AS category_title, c.alias AS category_alias, c.access AS category_access,u.name AS author,contact.id as contactid,parent.title as parent_title, parent.id as parent_id, parent.path as parent_route, parent.alias as parent_alias,ROUND( v.rating_sum / v.rating_count ) AS rating, v.rating_count as rating_count FROM eiw83_content AS a LEFT JOIN eiw83_categories AS c on c.id = a.catid LEFT JOIN eiw83_users AS u on u.id = a.created_by LEFT JOIN eiw83_contact_details AS contact on contact.user_id = a.created_by LEFT JOIN eiw83_categories as parent ON parent.id = c.parent_id LEFT JOIN eiw83_content_rating AS v ON a.id = v.content_id LEFT OUTER JOIN (SELECT cat.id as id FROM eiw83_categories AS cat JOIN eiw83_categories AS parent ON cat.lft BETWEEN parent.lft AND parent.rgt**
  13. **1 × SELECT * FROM eiw83_fsj_plg_plugin**
  14. **1 × SELECT * FROM eiw83_jcomments_setting**
  15. **1 × select id, title, alias from eiw83_jumi**
  16. **1 × SELECT folder AS type, element AS name, params FROM eiw83_extensions**
  17. **1 × SELECT id, rules FROM `eiw83_viewlevels**
  18. **1 × SELECT `session_id` FROM `eiw83_session`**
  19. **1 × SELECT m.id, m.menutype, m.title, m.alias, m.path AS route, m.link, m.type, m.level, m.language,m.browserNav, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component FROM eiw83_menu AS m LEFT JOIN eiw83_extensions AS e ON m.component_id = e.extension_id**
  20. **1 × SELECT alias, catid FROM eiw83_content**
  21. **1 × SELECT id, home, template, s.params FROM eiw83_template_styles as s LEFT JOIN eiw83_extensions as e ON e.element=s.template AND e.type='template' AND e.client_id=s.client_id**
  22. **1 × SELECT `data` FROM `eiw83_session`**
  23. **1 × SELECT a.rules FROM eiw83_assets AS a**
  24. **1 × SELECT * FROM eiw83_languages**
**Прочие SQL-запросы:**
  1. **3 × UPDATE eiw83_banners SET impmade = (impmade + 1)**
  2. **1 × UPDATE `eiw83_session` SET `data` = '__default|a:9:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1753648276;s:18:\"session.timer.last\";i:1753648276;s:17:\"session.timer.now\";i:1753648276;s:24:\"session.client.forwarded\";s:12:\"10.1.115.161\";s:22:\"session.client.browser\";s:103:\"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)\";s:8:\"registry\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:4:\"user\";O:5:\"JUser\":23:{s:9:\"\0*\0isRoot\";b:0;s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:6:\"groups\";a:0:{}s:5:\"guest\";i:1;s:10:\"\0*\0_params\";O:9:\"JRegistry\":1:{s:7:\"\0*\0data\";O:8:\"stdClass\":0:{}}s:14:\"\0*\0_authGroups\";a:1:{i:0;s:1:\"1\";}s:14:\"\0*\0_authLevels\";a:2:{i:0;i:1;i:1;i:1;}s:15:\"\0*\0_authActions\";N;s:12:\"\0*\0_errorMsg\";N;s:10:\"\0*\0_errors\";a:0:{}s:3:\"aid\";i:0;}s:16:\"com_mailto.links\";a:1:{s:40:\"cdb277af97087524c403dd67cfb59b9b0e5ccafe\";O:8:\"stdClass\":2:{s:4:\"link\";s:171:\"http://old.pankrushiha22.ru/index.php/informatsiya-dlya-naseleniya/pfr-informiruet/6596-zhiteli-altajskogo-kraya-otsenili-uslugi-otdeleniya-pfr-cherez-sistemu-vash-kontrol\";s:6:\"expiry\";i:1753648278;}}}', `time` = 1753648279**
  3. **1 × UPDATE eiw83_content SET hits = hits + 1**
  4. **1 × SHOW FULL COLUMNS FROM `eiw83_users**
  5. **1 × INSERT INTO `eiw83_session` (`session_id`, `client_id`, `time`) VALUES ('07ba746053b9cf9461c5bcc587e3ac72', 0, 1753648276**

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